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At Qourix, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, create an account, place an order, or contact us.
By using the Qourix website, you agree to the practices described in this Privacy Policy.
When you use our website, we may collect information that you provide directly to us, including:
Full name
Email address
Phone number
Shipping address
Billing address
Order details
Account information
Information you provide when contacting customer support
Information required to process returns, replacements, or refunds
We may also automatically collect certain technical information when you visit our website, including your device type, browser type, IP address, pages viewed, and general website usage information.
We may use your information to:
Process and deliver your orders
Process payments
Provide order confirmations and delivery updates
Manage your Qourix account
Respond to customer-service requests
Process returns, replacements, and refunds
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Maintain website security
Send promotional communications where permitted
Comply with applicable legal and regulatory requirements
We only use personal information for legitimate business purposes and as otherwise permitted or required by applicable law.
Qourix accepts Cash on Delivery and online payments.
When you make an online payment, your payment may be processed by a third-party payment provider. Your payment information may therefore be collected and processed by that provider according to its own privacy policy and security practices.
Qourix does not intentionally store complete payment credentials such as your full debit/credit card number or CVV.
Our website may use cookies and similar technologies to provide essential functionality and improve your shopping experience.
Cookies may help us:
Remember items in your shopping cart
Keep you logged into your account
Understand how visitors use our website
Improve website performance
Measure advertising and marketing performance
Provide relevant features and functionality
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
We do not sell your personal information simply for the purpose of selling personal data.
We may share necessary information with trusted service providers that help us operate our business, including:
Shopify and technology providers
Payment processors
Courier and delivery partners
Customer-support providers
Website analytics providers
Fraud-prevention services
Professional advisers
Government authorities where required by law
We only share information that is reasonably necessary for the relevant purpose.
To deliver your order, we may share necessary information such as your name, phone number, and delivery address with our courier and logistics partners.
This information is used to fulfill and deliver your order.
You may create an account on the Qourix website.
Your account may contain information such as your name, email address, contact information, and order history.
You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.
Where permitted by applicable law, we may send you information about:
New products
Special offers
Discounts
Promotions
Qourix updates
You may unsubscribe from promotional communications at any time using the available unsubscribe option or by contacting us.
We may continue sending essential transactional communications, such as order confirmations, payment notifications, shipping updates, and return-related messages.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to:
Fulfill your orders
Provide customer support
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal obligations
When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.
Subject to applicable Indian law, you may have rights regarding your personal information, including the ability to:
Request information about personal data we process
Request correction of inaccurate information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Raise concerns regarding the processing of your personal information
To make a privacy-related request, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
Our website is not intended to knowingly collect personal information from children who are not legally permitted to use the service.
If you believe that a child has provided personal information to Qourix without appropriate authorization, please contact us so that we can take appropriate action.
Our website may contain links to third-party websites, payment providers, social-media platforms, or other services.
These third parties may have their own privacy policies and practices.
Qourix is not responsible for the privacy or security practices of third-party websites or services that we do not control.
We recommend reviewing their privacy policies before providing personal information.
Some of the service providers we use may process personal information through systems located outside India.
Where applicable, Qourix will take reasonable steps to comply with relevant Indian data-protection requirements concerning such processing.
Qourix aims to handle personal information in accordance with applicable Indian privacy and data-protection laws, including the Digital Personal Data Protection Act, 2023, and applicable rules, regulations, notifications, and amendments.
We may disclose information where reasonably necessary to comply with applicable laws, legal proceedings, lawful government requests, or court orders.
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
Any changes will be published on this page with an updated "Last Updated" date.
We encourage you to review this page periodically.
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:
Qourix
India
Email: qourixind@gmail.com
You can also contact us through the Contact Us page on our website.
At Qourix, we believe that trust is just as important as the products we sell.
We are committed to handling your personal information responsibly and working to provide you with a safe, transparent, and convenient shopping experience.
Qourix — Make Life Smarter.
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